Shipping and Delivery
SHIPPING AND DELIVERY
Q: How long does delivery of packages take?
We offer Free Express Shipping to your order without minimum quantity of any chosen item. All customers from (Luzon, Visayas and Mindanao), orders are delivered in 5-10 business days provided that the address is complete and the receiver is available to receive the package. All orders nationwide are delivered by J&T Express with tracking number. We shipped to any part of the Philippines. You can track your order here
If we are unable to meet the estimated delivery date, don't hesitate to inform us so prompt actions will be taken as soon as possible. If you are unavailable to receive a delivery, our courier may leave you a delivery attempt notice informing you re-delivery or giving you instructions.
We will send you an email and SMS notification containing the tracking number of your order once we already processed your order. Sometimes there are delays in the delivery of the item when bad weather occurs, e.g. Typhoons, floods and other force of nature that we can't control. Thank you for understanding. If you have questions, just contact us and we will be happy to help you!
Q: What if the product I received is damaged/defective, is missing items/parts, or is the wrong product?
In rare circumstance that you experience any of these issues with a product you have received, please follow the instructions found in our Return and Refund Policy.